Privacy Policy

Last updated: May 13, 2026

1. Who we are

Image Logix ("we," "us," or "our") operates www.imagelogix.io (the "Site") and provides creative and marketing-related services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you interact with us online or as a client or prospective client.

2. Information we collect

Depending on how you engage with us, we may collect:

  • Contact and account details: such as your name, email address, phone number, company name, and messaging content when you contact us (for example via email, contact forms, or messaging apps).
  • Project-related information: such as briefs, brand assets, credentials shared for integrations (handled securely and only as needed), and correspondence related to deliverables.
  • Technical and usage data: such as IP address, device/browser type, general location derived from IP, pages viewed, and timestamps when you use the Site.
  • Cookies and similar technologies: as described in Section 6.

3. How we use information

We use personal information to:

  • Respond to inquiries and communicate about projects, proposals, and support;
  • Deliver, invoice for, and improve our Services;
  • Operate, secure, and analyze use of the Site;
  • Comply with legal obligations and enforce our agreements;
  • Send operational messages (for example about your account or project). Where permitted by law, we may send marketing communications; you can opt out at any time using the unsubscribe link or by contacting us.

4. Legal bases (where applicable)

If privacy laws in your region require a legal basis for processing, we rely on one or more of: your consent (where required); performance of a contract with you; our legitimate interests (such as operating our business and securing our systems), balanced against your rights; or compliance with legal obligations.

5. Disclosure of information

We may share personal information with:

  • Service providers who assist us (for example hosting, email delivery, analytics, payments, or collaboration tools), subject to appropriate safeguards;
  • Professional advisors (such as lawyers or accountants) where reasonably necessary;
  • Authorities when required by law or to protect rights, safety, and security.

We do not sell your personal information.

6. Cookies and analytics

We may use cookies and similar technologies to remember preferences, maintain security, and understand how the Site is used. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

7. Retention

We retain personal information only as long as necessary for the purposes described in this Policy, unless a longer period is required or permitted by law (for example tax, accounting, or dispute resolution). Project materials may be archived according to our backup and retention practices.

8. Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

9. International transfers

We are based in Canada. If you access the Site or work with us from another country, your information may be processed in Canada or in other locations where our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

10. Your rights and choices

Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us at info@imagelogix.io. We may need to verify your request.

11. Children's privacy

The Site and Services are not directed to children under the age where parental consent is required in their jurisdiction. We do not knowingly collect personal information from children.

12. Links to third parties

The Site may link to third-party websites or social platforms. Their privacy practices are governed by their own policies; we are not responsible for their content or practices.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site and revise the "Last updated" date. Where appropriate, we will provide additional notice.

14. Contact

Image Logix — Vancouver, British Columbia, Canada. Privacy inquiries: info@imagelogix.io. Please also see our Terms & Conditions.